My daughter gave me this mug for Christmas and I was very disappointed in its durability. The "UCLA' script is a decal and it essentially came off when I washed it in the dishwasher. I would not even recommend even washing it by hand. The description on the website should, as a minimum, say the mug is not dishwasher safe! STORE RESPONSE: Thank you for your review! You should have received a return authorization from us. We have reached out to our vendor and this appears to have been an issue with only a few mugs. However, we have added the note that this item is not dishwasher-safe.