AppleCare+ for AirPods Pro (1st and 2nd Gen)
Details
Every set of AirPods, Beats earphones, and Beats headphones comes with a one-year limited warranty and 90 days of technical support. AppleCare+ for Headphones extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a $29 service fee, plus applicable tax.* In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
Service and support, all in one stop
- 24/7 priority access to Apple experts by chat or phone
- Mail-in repair: Mail in your headphones using a prepaid shipping box provided by Apple
- Carry-in repair: Take your headphones to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: Apple will ship you a replacement device so you don’t have to wait for a repair*
Hardware coverage that even covers accidents
- Your AirPods, Beats earphones, or Beats headphones
- Battery*
- Included USB charging cable
- Up to two incidents of accidental damage protection every 12 months, each subject to a $29 service fee, plus applicable tax
Answers to all your Apple software questions
- Using Siri
- Bluetooth connectivity
Legal
AppleCare+ is available for AirPods, AirPods Max, AirPods Pro, Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio Buds, Beats Studio3 Wireless, BeatsX, Powerbeats, Powerbeats Pro, and Powerbeats3 Wireless.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/us.
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.
*Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories or for batteries that retain less than 80% of their original capacity. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Service coverage may be subject to certain restrictions.