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TechZone Services


Hardware Troubleshooting & Repair
  • Apple Authorized Service Provider now servicing iPhone!
  • Ask about Windows repair options
Upgrades And Maintenance
  • Memory
  • Hard Drives
  • Data Transfer and Recovery
New Computer Setup Assistance
  • Free Set-up Service including Data Transfer from your working computer.
Maintenance & Repair Services
  • Repair Labor: $80/hour
Minimum Inspection Fee: $65

Inspection included in repair costs. Only charged separately when no repair is authorized. All repairs are covered under a minimum 30-day labor and 90-day parts warranty. We have experienced technicians on the premises Monday through Friday, and our service desk is open for drop-offs on weekends.

Special Pricing for Parallels / Boot Camp® Setup on your Mac:

$40 labor (does not include cost of Windows or Parallels software. Additional labor fees may apply for data backup and recovery, or extensive Windows setup and personalization

Online Portal:

Track your repair online or book a consultation appointment through our automated Online Portal

The UCLA Store recommends regular data backup; we assume no responsibility for lost data. Items left in the store over 90 days will become the property of the UCLA Store. Prices do not include parts. Prices subject to change. For more information, call (310) 825-6952.

Extended Warranty and Protection Plans


AppleCare+
  • Parts and Labor
  • Carry-in Repair Service at Apple Retail Stores and Authorized Service Providers
  • Mail-in Repair Service using a prepaid shipping box provided by Apple
  • Covers defects in materials and workmanship. Extends to included accessories such as the power adapter.
  • Software Support on macOS, Apple-branded apps, printers and networking
  • Accidental damage protection subject to service fee per incident
  • 3 Years Coverage
Safeware
  • Parts and Labor
  • Nationwide network of approved repair facilities
  • Mail-in Repair Service using a prepaid box on select devices. For all other devices the owner is responsible for the cost of postage, insurance, packaging, and shipping
  • Covers defects in materials and workmanship and failures from wear and tear. Accidental Damage (including drops, spills, cracked screens) for the purchased coverage term
  • No Lemon Guarantee - If the computer fails 3 times (for the same issue) during the selected term, the computer will be replaced with a like, kind and quality unit
  • 2, 3 or 4 Year Coverage