FAQs

Bruin One Access is a subscription program which provides all your required course materials for the term at one flat rate price. Or, you can change your plan to Inclusive Access, and participate or opt out of individual digital course materials. Purchase option for print only materials also provided through Inclusive Access.

Commercially available eBooks & courseware with an ISBN, and custom course packs (readers). Most traditional course materials will be included; some exclusions may apply. Materials will be provided digitally in most cases, print versions only when digital is unavailable or infeasible for the course.

Yes, it is possible that there may be some required courseware or books that cannot be included in Bruin One Access. Our goal is to include all required course materials but some exclusions may apply, especially in cases of excessively high prices or materials with availability or logistical issues. Your faculty has academic freedom to adopt any materials for your course, but they may not be eligible to be included in Bruin One Access, in limited cases.

This means the course material is Required but we are unable to include it in Bruin One Access for one or more reasons listed in the previous Q&A. See your faculty or the title notes listed on how to obtain the material separately.

At UCLA all students pay the same costs for tuition, fees, and health insurance, regardless of major despite the differences in costs in operating diverse academic programs & majors. Yet when it comes to textbooks and other course materials, significant financial inequity persists. Bruin One Access seeks to reduce this financial inequity by ensuring that students have access to the same academic opportunities regardless of their chosen field of study.

You are provided day one access to your required course materials during the opt-out period, meaning you can immediately evaluate and start using the materials for your studies while you decide if you wish to remain in the program or opt out. This eliminates the stress and delays associated with shopping for materials individually as well as ensures you have the correct versions of the course materials. The flat rate price is intended to provide a lower and predictable price for all your required course materials. If you decide the program isn't right for you in any quarter, you may change your plan to Inclusive Access or opt out completely by the quarterly deadline (Friday of 2nd week).

Access to your digital content will be directly through your Bruin Learn course website. Depending on the content type and publisher, materials will be accessible through the UCLA Course Materials tool (textbooks), UCLA Course Reader Solutions tool (readers) or through a publisher link placed on the left side navigation of your class website. A digital icon on your UCLA Store course study list designates that the item will be provided digitally. See instructional video https://www.youtube.com/watch?v=8H3NCmJiGak

You will receive an email listing the print books to pick up, as well as a link to the academic departments available at each UCLA store location: Ackerman Union, LuValle Commons or the Health Sciences store. Pick up location depends on the academic department, see our list of academic departments supported in each UCLA Store location. A print icon on your UCLA Store course study list also designates that the material will be provided in print.

To keep prices as low as possible, most materials will be provided digitally. When a digital version is unavailable or impractical, as in the case of lab manuals, print books will be provided.

Please contact the UCLA Center for Accessible Education and they will start the process to assist you.

Please visit our Get Help page for assistance. We provide technical support links to all our major publishers as well as VitalSource for Bookshelf and RedShelf for course readers.

Only required materials are included in Bruin One Access. Optional materials will be available to purchase or special order online and in-store.

Yes, for certain materials. Digital materials are provided by the program in shortest duration possible that covers the entire quarter. We do this to ensure the program price remains as low as possible. In some cases, you will have access much longer depending on the options made available by the publisher. Additionally, many digital textbooks or readers may be downloaded to a device to read after the term is over using the VitalSource or RedShelf app. Digital textbooks that are part of courseware are only accessible during the quarter in which they were originally provided, and unless otherwise noted, access expires at the end of term. You may keep any physical print materials you received as part of the Bruin One Access program if you stay enrolled in the program for the quarter and the applicable course. If you opt out of the program or drop the course, you will need to return the materials to the UCLA Store within 7 days. Materials provided digitally will automatically be removed from your account. You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferrable. More details can be found HERE.

Printed materials are yours to keep as long as you remain a participant at the subscription or the Inclusive Access title level and remain enrolled in the applicable class. If you opt out or drop the course at any point in the quarter, please bring the print title(s) back to the pick-up location to discuss your options. In some cases, failure to return print copies, in new condition, within 7 days of a drop or opt out may result in a charge to your BruinBill account for the list price of those books. See textbook staff for more details.

Faculty will always have academic freedom to select the course materials most appropriate for their course. The textbook selection process will remain the same. There may be limited cases where non-traditional course materials may not be able to be included in the program due to availability, logistical or other restrictions. The goal is to include all required materials possible.

The initial phase of Bruin One Access is for all reguarly enrolled students taking undergraduate courses. Graduate & Professional school course materials are not within the scope of the program at this time due to the diverse nature and requirements of those programs.

Opt in means you are participating in Bruin One Access. No action is required and all undergraduate students are participants to start each quarter. You will have access to your required courses by the first day of class or as the materials become available. If you decide you do not wish to participate in the programs for all your materials, you have two options. You can change your plan to Inclusive Access or you can opt out of all digital programs completely. If you opt out, you will be responsible for acquiring materials on your own. Special orders can be placed for individual materials in BookZone.

A bookstore charge will be processed to your BruinBill during 3rd week of the quarter, unless you opt out. It may take a few days for the charge to post to your individual student account.

The opt-out deadline is Friday of 2nd week of the quarter. No refunds will be issued after the opt-out deadline, unless you withdraw from the term and notify the UCLA Store within 7 days to request a refund with documentation of the withdrawal.

You can choose to opt out each quarter, as needed, up until the Friday of 2nd week deadline. To opt out: 1) View your list of course materials and click the opt out button on the top right of the screen 2) Confirm your choice 3) Once you have successfully opted out, you will receive a confirmation email from UCLA Store <no-reply>@verbasoftware.com. Upon a successful opt out for the quarter, your BruinBill will not be charged for Bruin One Access. See instructional video https://www.youtube.com/watch?v=8H3NCmJiGak

All students enrolled in undergraduate courses are enrolled in Bruin One Access to start each quarter. Students who do not wish to participate must opt out by the deadline each quarter in order to not be charged.

After successfully opting out, all access to the digital course materials provided by the program will be disabled including courseware such as Achieve, Mastering, Inquizitive, etc. Any printed materials provided to you must be returned to the UCLA Store, in new condition, within 7 days of opting out. A charge for the list price of the book will be charged to your BruinBill but you may request a refund of those charges if the printed materials are returned, in new condition, within 7 days of opting out. If you have not yet picked up the printed materials, no further action is required.

For eBooks and courseware, we encourage you to shop https://ucla-store.vitalsource.com/ or https://ucla.redshelf.com/ or you may purchase directly from the publisher's website. The UCLA Store textbook department will not be selling required, undergraduate, print textbooks for those who have opted out of the Bruin One Access program entirely. You can special order print textbooks from BookZone, located in front of the Ackerman Textbook area (A-level Ackerman Union).

Yes, in most cases. Prior to the opt-out deadline, you can easily opt back into the program through the UCLA Store Course Materials link on Bruin Learn, the link in any of our program emails, or by emailing us at bruinoneaccess@asucla.ucla.edu. After the opt-out deadline, please contact us by email and we will work with you to process the charge and re-enable access where possible. Please note that there may be a 1-3 day delay in re-establishing access, especially with courseware.

Please contact us at bruinoneaccess@asucla.ucla.edu to discuss your options. Please clearly indicate your study abroad enrollment.

When adding a course, your digital course materials will automatically be added to your Bruin Learn course website within 24 hours. If your course has required print materials, you will see the print icon on your course materials study list and will receive an email from the UCLA Store with pick up instructions. When dropping a course, any digital materials will automatically be disabled. If you drop a course and have picked up your printed materials, you must return those print materials, in new condition, within 7 days of the drop. You will be charged for the print materials but will be eligible for a refund if the print materials are returned, in new condition, within 7 days of the drop. Those materials not returned, in new condition, within 7 days will be billed to your BruinBill student account at the list price of the book.

Yes, waitlisted students will be provided course materials as part of the program.

No, only full time, regularly enrolled, UC or UCLA students taking undergraduate courses are eligible to participate at this time. Please email us at bruinoneaccess@asucla.ucla.edu to discuss your purchase options. Clearly indicate your enrollment type.

No. Faculty retain full academic freedom to select the most appropriate materials for your course. Required readers, books, and courseware with an ISBN are included in the program. We also encourage the inclusion of OER or UCLA library resources. There may be limited cases where you may adopt a material which cannot be included in the program.

Textbooks, Courseware, and Course packs from Course Reader Solutions (CRS) with an ISBN, which are available on a traditional wholesale basis for resale. Optional titles, exceptionally high priced materials, direct-to-consumer only published materials, those without traditional reseller terms or those with logistical requirements incompatible with the program cannot be included. See UCLA Store staff to discuss inclusion of specific course materials.

You do not need to use your Bruin Learn website for instructional purposes, but it is required to be published for the delivery of Bruin One Access materials and program operations.

There is no change to the current adoption process. You will continue to adopt course materials through the Collect adoption website. Please contact your designated UCLA Store textbook contact with any questions or visit https://www.uclastore.com/textbooks-faculty-requisitions

Please reach out to us at ackerman@asucla.ucla.edu with the specific details and we will work with you on a solution. In general terms, we will ask you to list the most popular selection as the Required material and the other choices as Optional. Depending on the specific details of the materials, different options for acquiring the alternative(s) will be available.

Bruin One Access is a digital first program. Titles will be researched for available digital options. Titles that do not have digital availability will be researched for print options, in new format only. Titles must be currently available on a traditional wholesale basis with an ISBN to be included in the program. Non-traditional, excessively high priced, out-of-print, used, marketplace or titles with inadequate availability or other logistical restrictions may not be eligible for inclusion in the Bruin One Access program.

There is no change to the current process. Please reach out to your publisher representative to request desk copies. The Bruin One Access program does not provide desk copy access. Desk copy requests must be made directly to the publisher by the faculty member or your academic department. If you need assistance locating publisher contact information, please email us at ackerman@asucla.ucla.edu.

Yes, in most cases. At its core, Bruin One Access is a flat rate program which strives to provide all required textbooks, courseware and readers for all undergraduate courses. The flat rate cost to students is not based on an individual class or course enrollment. The only impact of a canceled adoption, or choice not to participate, would be at the Inclusive Access level if a student changes their plan from the flat rate program. Please alert your textbook store contact of any changes in your adoption.

We highly encourage and support the use of "free to student" content. Your adoptions of these materials greatly reduces the overall costs of required course materials. We also understand that these options may be limited or, that in many cases, commercially produced publisher materials may simply be the better option. Our goal is to improve student access to all required courses materials and bring them together at the most affordable price possible.

When submitting your textbook request online in Collect, you have two options. Simply input the name of the material and its corresponding URL in the Notes field of the adoption request, listing as many OER items as needed. Or, you may add OER materials individually, using the Add Manually functionality and then selecting Add OER Material.

Yes, in most cases. We understand that digital materials may not be appropriate in every case. In cases where faculty determine there is a genuine pedagogical mismatch, where using digital course materials is simply not feasible or creates a safety issue (labs), print options will be included in the program, on a case-by-case basis. In rare situations where digital pricing significantly exceeds print, print options may also be utilized. Increasing access to required course materials is contingent upon maintaining the lowest possible pricing for students in a financially sustainable manner.

One of the goals of Bruin One Access is to bring all required course materials together in one place whether they are paid publisher content, OER or library resources. Students taking your course likely have many other courses where paid content is required. These courses may be general education or in other disciplines where course materials may be expensive. This program seeks to level the playing field and provide all required materials, regardless of major, course selection, or number of units enrolled, ensuring that course material costs do not impact a student's chosen course of study. Your support makes this possible.

Faculty and staff should contact their designated UCLA Store Textbook contact: Ackerman Union ackerman@asucla.ucla.edu, LuValle Commons gmorales@asucla.ucla.edu, or Health Sciences Store mchavez@asucla.ucla.edu. For UCLA library resources and assistance, please visit https://www.library.ucla.edu/help/services-resources/ask-us. For Bruin Learn (Canvas) course website assistance, please visit https://coe.bruinlearn.ucla.edu/

All digital course materials are provided through Bruin Learn (Canvas). You do not need to use Bruin Learn for instructional purposes, however a published Bruin Learn course website is required for the delivery and operation of the Bruin One Access program. While we always encourage students to access their materials through Bruin Learn, especially if they encounter technical issues, students may access their materials directly through VitalSource BookShelf or the publisher courseware platform after their initial connection to the material through the UCLA Store Course Materials tool. This UCLA Store Course Materials pathway is what links students to the materials and to your course within courseware. For non-digital materials, students will be emailed with instructions for pick up at a specific UCLA Store location.

That depends largely on you. Since access is through Bruin Learn, access begins once you have completed your courseware setup (if applicable) and have published your Bruin Learn course website. For straight eBooks, OER, and Library resources, no additional setup is required beyond publishing your Bruin Learn class website.

It depends on the materials selected. Materials will be accessible for at least the length of the quarter. In the case of courseware, access to the courseware and eBook may only be available for the length of term. In the case of eBooks, access will be 90-180-365-1825 day duration, or perpetual (lifetime) access. Publishers control what durations are available and we select the most cost effective option to ensure as many students can participate as possible. Most eBooks are downloadable to personal devices for reading offline, depending on publisher restrictions.

Students can chose to change their plan or opt out by quarter. The opt-out deadline is Friday of week 2 of the quarter. It is important to remember that the opt-out decision is by quarter and not by the individual course or individual course material, unless a student has changed their plan to the Inclusive Access level. All access to paid materials (print & digital), including courseware access, will be disabled following an opt-out. Students will then be responsible for sourcing their individual required materials on their own. Special orders are available through BookZone or our digital partners.

Students who opt out of Bruin One Access completely are expected to source their required materials on their own. Print special orders are available through the UCLA Store BookZone, our digital partners VitalSource https://ucla-store.vitalsource.com/ , RedShelf https://ucla-store.vitalsource.com/ or through the various publisher or commercial book websites.

The VitalSource eReader is device agnostic. Once a student has downloaded the content to their personal device, the content can be accessed via the eReader app in offline situations. See https://ucla-store.vitalsource.com/bookshelf-features for more details. Download restrictions vary by publisher.

For required, undergraduate course materials provided by Bruin One Access, no, the materials will not be stocked. Optional materials will be stocked or made available for order.