Last Updated: September 1, 2021
Pricing and Content
Although Associated Students UCLA earnestly attempts to keep the information on its website current and accurate, there may occasionally be typographical errors or inaccuracies that may render the information incomplete, outdated, or incorrect. Please note that such errors, inaccuracies or omissions may relate to product descriptions, pricing and/or availability. Therefore, we reserve the right to:
· Correct any errors, inaccuracies or omissions at our discretion;
· Change or update information at any time without prior notice (including after you have submitted your order);
· Refuse or cancel orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If a credit card has been charged, a credit will be issued.
· Charge sales tax on orders shipped within and outside of California as required by law.
· Allow International Customs to charge the recipient duties and taxes upon delivery.
Promotional discounts used at the time of original purchase are only valid for applicable stock on hand at time of order fulfillment and cannot be applied to new orders or substitutions made after a promotion has expired. Unless specified, free shipping offers exclude textbooks, technology items, graduation resources, diploma frames, and only apply to delivery within contiguous USA, using standard ground transit. Additional handling charges still apply.
Taxable Out of State Orders
In compliance with state laws, taxes may be charged on orders shipped outside of California. Amounts due may not appear at time order is placed, but will be calculated and charged at time of shipment.
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor or mobile device and may not be accurate.
The ability to order an item online does not guarantee that the item will ship. The UCLA Store may cancel items from orders if those items are not in stock or were found to be defective. Textbooks may be sent in an alternative condition (new or used) based on availability.
Payment and Returns
Online purchases can only be made using U.S. funds and a valid credit card. Payment by check can also be made, but allow 4-6 weeks processing before goods can ship. Returns are subject to the policies detailed in the Returns section of this website. Refunds will only be applied back to card used to make original purchase, or as store credit.
Credit Card Declines
Orders placed with a credit card that was declined for any reason are automatically canceled. Product on canceled orders is returned to inventory, and promotions are not transferable. Notification of cancellation is provided via email. For orders placed without a valid email address, contact will be attempted by phone.
Payment is only accepted by American Express, MasterCard, Visa, or Discover credit cards in U.S Funds. By placing an order to be delivered outside the United States, you agree that the recipient will pay for any additional customs fees or taxes imposed by the destination location. Any order refused by a recipient upon delivery will be considered an "abandoned package", and ineligible for a refund. The UCLA Store is not responsible for undeliverable packages due to incorrect or invalid address information provided by purchaser.
Shipment of Goods
Every effort is made to ensure that products purchased are correctly delivered in a timely manner. The UCLA Store is not responsible for delivery delays or failures due to higher than normal order volume, poor weather, carrier mishandling, or customer error. See Shipping Information for additional details.
Unclaimed Pick Up Orders
In Store Pick Up orders unclaimed after 7 days will be refunded to the form of payment used to make the purchase, and returned to stock. Discounts used will not be applied to new orders if the applicable promotion has expired. Refunds will be applied based on UCLA Store policies, and are unavailable for graduation portraits and special orders.
Copyrights, Trademarks and Other Intellectual Property Notices
The content of this website, including all text, graphics, trade dress, logos, arrangement, presentations, button icons, images, audio clips, digital download, data compilations and software is the property of Associated Students UCLA. Unauthorized use, in whole or in part, of these materials, including reproduction, copying, transmission, distribution, preparation of derivative works, public performance and public display, is prohibited by the Copyright Act of 1976, 17 U.S.C. §101 et. seq. and other laws. Notwithstanding the foregoing, you as the viewer or user of this website, are granted a nonexclusive, nontransferable, limited license to view, reproduce, print and share materials retrieved from the site provided that (a) such materials are used for personal, informational and/or non-commercial purposes only, and (b) you do not remove, alter, obscure or otherwise eliminate from hardcopy versions the applicable copyright and other notices. UCLA®, UCLA Bruins®, University of California Los Angeles® and all related trademarks are the property of The Regents of the University of California. UCLA names and trademarks may not be used by third parties without specific written permission as outlined in UCLA Policy 110 (see http://www.adminpolicies.ucla.edu/pdf/110.pdf. Other trademarks, service marks, and trade names used in the UCLAstore.com web space are the property of their respective owners.
Reviews, Comments, Communications and Other Content
Visitors are welcome to send communications to us and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, an infringement of intellectual property rights or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail
address, impersonate any person or entity, or otherwise mislead as to the origin of content.
Associated Students UCLA reserves the right, but not the obligation, to remove or edit this content. If you post any communication to the website, and unless we indicate otherwise, you grant to Associated Students UCLA a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform and display the communication in whole or in part, alone, or as part of other works in any forum, media or technology, whether known now or hereafter developed, and to sublicense such rights through multiple tiers of sub licensees.
Associated Students UCLA does not represent or guarantee the truthfulness, accuracy, reliability, or non-infringing nature of any communication posted by other users, nor does it endorse any opinions expressed by you or any other users. You acknowledge that any reliance on material posted by other users will be at your own risk. Associated Students UCLA does not screen communications in advance and is not responsible for screening or monitoring materials posted by you or other users.
Links from a website located on a UCLA server to any non-university site do not imply University endorsement of the site's products or services. References to non-UCLA products, services, or organizations do not imply University endorsement of such products, services, or organizations.
Disclaimer of Warranties and Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ASSOCIATED STUDENTS UCLA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED AND/OR STATUTORY INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES AND MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. ASSOCIATED STUDENTS UCLA WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THIS SITE INCLUDING, BUT NOT LIMITED TO ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.
Our Customer Service Representatives are ready to assist you and address your concerns. You may email us at email@example.com or call us at 800-UCLA-RAH.
In the event that our customer service team is unable to resolve your concern, by using this website you unconditionally agree that, except as set forth below, all claims, controversies,
or disputes between you and ASUCLA will be resolved entirely through binding individual arbitration, rather than in court, including, without limitation, such claims, controversies, or disputes relating to your access or use of our website, any products or services purchased from ASUCLA. The sole exceptions to the foregoing requirement to arbitrate are that: (a) either party may assert individual claims in small claims court if those claims otherwise qualify for small claims court and as long as the matter remains in such court and advances only on an individual (non-class, non-representative basis); and (b) each party may bring suit in court to enjoin infringement or other misuse of intellectual property rights. BY AGREEING TO THESE TERMS, YOU GIVE UP YOUR RIGHT TO SETTLE ANY DISPUTES WITH ASUCLA IN A COURT OF LAW OR BEFORE A JURY. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS OR REPRESENTATIVE ACTIONS.
You agree that the arbitration will be conducted by the American Arbitration Association ("AAA"). The AAA consumer rules for arbitration shall apply. The Arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Agreement including, but not limited to, a claim that all or any part of this Agreement is void or voidable.
As set forth above, we each agree to bring any dispute on an individual basis only, and not on a class, consolidated, representative or collective action basis. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial or to participate in a class action against the other.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR ASUCLA WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
Applicable Law and Venue
The law applicable to the interpretation and construction of these Terms and any transaction (including purchases made on this website) using or related to the Site, shall be the Federal Arbitration Act, applicable federal laws, and the laws of the State of California without regard to principles of conflict of laws, but subject to the Federal Arbitration Act and other federal law relating to the arbitrability of claims. You agree that all matters relating to your access to or use of the website, including all disputes, will be governed by the laws of the United States and by the laws of the State of California.
Any action relating to the use of the website or any transaction with ASUCLA must be brought in the state or federal courts located in Los Angeles, California, for any lawsuit or court proceeding permitted under these Terms. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.
Site Policies, Modifications and Severability